Lavery is accelerating its integration of artificial intelligence into its practices and asserting its position as a leader in innovation

Lavery is accelerating its integration of artificial intelligence into its practices and asserting its position as a leader in innovation

Montreal, April 15, 2026 — Lavery is taking another step in its integration of artificial intelligence into the legal and intellectual property practices by announcing a series of strategic initiatives that will significantly precipitate its technological shift.

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Discover our guide Doing Business in Québec

Discover our guide Doing Business in Québec

A comprehensive, practical resource for any company hoping to thrive in Quebec’s competitive and regulated business landscape.

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Why Rethink Infrastructure Financing?

Why Rethink Infrastructure Financing?

Financing infrastructure, whether it involves maintaining the infrastructure we’ve inherited, building the infrastructure we need today, or anticipating the infrastructure that will be required in the future, is one of the greatest challenges facing modern societies. Civil, industrial and energy infrastructure are essential assets for the common good, and their maintenance and modernization require colossal investments. 

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  • Game-changers: Several sports-related patents that raised the bar (or at least raised our eyebrows)

    The theme for this year’s World Intellectual Property Day is “IP and Sports: Ready, Set, Innovate”, celebrating IP’s contributions to the world of athletics, athletes, and fans alike. It may seem surprising, but the world of IP has always been strongly linked to sports, whether it be cutting-edge equipment and gear, or the latest trends and brands in apparel. In honour of this year’s theme, we at Lavery thought it would be fun to highlight various sports-related inventions that have been patented over the years. From the serious to the downright silly, we have chosen several patents that show IP’s important, and sometimes bizarre, contributions to sports and athletics. US 2642679A: Ice rink resurfacing machine Starting with a classic, Frank J. Zamboni’s 1949 patent for an “Ice rink resurfacing machine” is recognizable to anyone who’s ever attended a hockey game. Fun fact: between 1928 and 1978, Frank Zamboni was awarded a total of 15 patents related to ice resurfacing machines as well as other technologies.1 US 267799A: Cork swimming-suit Before there were swimsuits made of space-age materials featuring ultra-hydrodynamic designs, we apparently had swimsuits made of… cork? Patented by Paschal Plant in 1882, this suit was intended to be sufficiently buoyant so as to “enable a person to float with perfect security” and aid in coming up to the surface after a dive. Water safety has never been so fashionable! US6446264B2: Articles of clothing Fast forward 120 years to see how far swimwear innovation has advanced. The use of such “tech suits” correlated with the breaking of numerous swimming world records when introduced, emphasizing the real impact of innovation. US2662587A: Chair for aerial skilifts While modern ski lift technology has existed since the 1930s, Mcilvaine Alexander’s 1949 patent was the first to feature a retractable footrest that could be brought by the passenger into operating position during loading, thereby no longer requiring as much help from attendants.2 US642544A: Bicycle Patented by Louis S. Burbank in 1898, this “innovative” bicycle design is intended to “provide means whereby one may enjoy with a bicycle or similar vehicle exercise like that of rowing” and is “adapted to develop the muscles of the arms and body as well as those of the legs”. Looking at the image above, many questions arise, for example relating to starting, staying upright, and stopping. US638920A: Golf-tee According to the National Golf Foundation, at least 22,000 patents related in some way to golf were filed with the U.S. Patent and Trademark Office (USPTO) between 1976 and 2018, the most of any sport by far.3 For comparison, baseball, the second most patented sport, saw 1,508 patents filed in the same period. An early example of a golf-related patent is this one for a “wooden” golf tee, patented by George F. Grant in 1899. According to the patent, the wooden golf tee was intended to replace “the usual conical mounds of sand or similar material formed by the fingers of the player on which the ball is supported when driving off”. US12011645B2: Golf tee Some 135 years later and golf tee innovation continues, in this case with a two-part design in which the upper portion can move and/or detach from the lower portion when the ball is struck, minimizing any resistance from the tee. US5356330A: Apparatus for simulating a "high five" When looking at technical achievements in sports, one can’t overlook the crowds of adoring fans. With that said, this invention relates to a self-righting hand-arm configuration, which is adapted to pivot when struck by a user, thereby simulating a "high five". According to the patent, solitary fans are, tragically, “unable to perform a ‘high five’ to express excitement during a televised sporting event”, making this invention nothing short of miraculous for such individuals. Other features of this invention include a “miniaturized, battery operated sound generator and speaker, for outputting a predetermined or user selectable sound in response to the striking of the simulated hand”. These sounds can include the “the cheer of a crowd or the voice of a specific player”. US1718305A: Basket ball Patented by George L. Pierce in 1928, this invention changed the look of basketballs to something more closely resembling their modern-day counterparts. According to the patent, basketballs had previously been made with panels tapering down to narrow points. This invention ensured a properly balanced basketball in which the best portions of the hide were saved and used in the pole portions of the ball. It is worth noting that basketballs were actually a dark brown until the late 1950s. The iconic orange colour we recognize today was initially selected by basketball coach Tony Hinkle, who thought it would be easier for fans to see.4 And there you have it, several sports-related patents, which—while not all game-changers—hopefully illustrated IP’s longstanding and far-reaching relationship with the world of athletics. It remains to be seen what wondrous (and wacky) inventions the future holds.   https://zamboni.com/about/zamboni-archives/patents/ https://gizmodo.com/17-historic-patents-that-make-winter-olympic-sports-pos-1520995330 https://www.dennemeyer.com/ip-blog/news/everyday-ip-the-notable-ip-of-golf-basketball-and-other-sports/ https://suiter.com/basketball-patents/

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  • Professional disciplinary matters: The Professions Tribunal reiterates the conditions required to accept a guilty plea

    In the Henry decision rendered on January 16, 2026,1 the Professions Tribunal reiterated what framework applies to a guilty plea in disciplinary matters. In this case, the professional had pleaded guilty during his conviction hearing. After having ascertained that his pleas were made freely and voluntarily, the Disciplinary Council of the Ordre des dentistes (the “Council”) declared him guilty. However, the Council had not ensured that the professional admitted to the facts relating to the key elements of the offences at issue. During the penalty hearing, the professional raised questions about his guilty pleas. Although the Council had considered whether his pleas were valid and whether to withdraw them and return the case to a conviction hearing, the hearing continued and penalties were imposed on the professional. On appeal of the Council’s decision, the Professions Tribunal concluded that the Council had erred in accepting the professional’s guilty pleas when it had become clear that he denied the facts put forward in support of the charges against him. The Professions Tribunal concluded that the Disciplinary Council of the Ordre des dentistes had erred in accepting the appellant’s guilty plea when it had become clear that he denied the facts put forward in support of the charges against him.   The Professions Tribunal reasons were based on the following: The Professional Code2 contains no specific provisions governing the entering of a guilty plea.3 In the absence of specific rules, disciplinary law can draw inspiration from the criteria developed in criminal and penal law.4  By pleading guilty, the professional waives their right to a formal investigation and associated procedural safeguards.5  Pleading guilty is a significant decision in disciplinary proceedings, as it inevitably brings the investigation to a close and has detrimental consequences on the professional who pleads guilty.6 This decision serves as a reminder of the two-prong test7 a Disciplinary Council must use to accept a guilty plea: Admission by the professional: The professional must have formally admitted to the key legal elements of the offence.8 To be valid, a guilty plea must be voluntary, unequivocal and made with full knowledge of its effects and consequences.9 Acceptance by the Council: The Council may only accept the plea after ensuring that the professional knows and understands the nature of the offence they are charged with and the effects of their guilty plea. The Council must also confirm that the professional admits to the facts relating to the key elements of the offence in question.10 This decision also introduces the requirement to submit a joint statement of the facts11 or provide an account of the facts that led to the offences in order to properly contextualize them.12 Failure to comply with these requirements could result in the professional’s guilty plea being contested or dismissed by the Disciplinary Council. More recently in the Fernandez decision,13 the Disciplinary Council of the College des médecins was called upon to rule on whether the requirements of the Henry decision applied, in particular regarding the filing of a joint statement or account of the facts giving rise to the offences. In this case, the Council had taken cognizance of the Henry decision after having accepted the professional’s guilty plea, and no joint statement had been filed. After allowing the parties to present their observations, the Council declared itself satisfied with the parties’ claims that the Fernandez case differed from the Henry case in that Dr. Fernandez had admitted to the facts relating to the essential elements of the charge, that he had filed a 17­­-page statement, and that the Syndic had filed documents containing the accounts of eight patients. It will be interesting to follow how case law will develop on this issue to confirm what direction the various disciplinary councils will take. The members of Lavery’s professional and disciplinary law team regularly represent professional orders and professionals. They are available to advise you and answer your questions. Summary A guilty plea may expedite the disciplinary process, but it has the effect of depriving the accused professional of certain procedural safeguards. It is important to ensure that the conditions of validity and acceptance of a guilty plea are met, otherwise it may be dismissed or overturned on appeal. Summary evidence must be taken before a professional pleads guilty, whether it be through the filing of a joint statement of facts, the presentation of an account of the facts by one of the parties or the submission of documentary evidence. Henry c. Dentistes (Ordre professionnel des), 2026 QCTP 1 2 CQLR C-26. Henry c. Dentistes (Ordre professionnel des), 2026 QCTP 1, para. 24 Id. Id. Id., para. 27 Id., para. 25 Id., para. 26 Id., para. 28 Id., para. 27 and 29. Id., para. 30 Id., para. 31 Médecins (Ordre professionnel des) c. Fernandez, 2026 QCCDMD 5

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  • Interpreting Builders Risk Insurance: the Court of Appeal Sets the Record Straight

    The Court of Appeal intervenes in an interpretation dispute between a general contractor and its builders risk insurance carrier, the latter declining to indemnify the former for certain financial losses resulting from a flood that occurred at a construction site. FACTS General contractor CRT Construction Inc. (“CRT”) was charged with construction work by the City of Montréal (the “City”) in May 2017 at the Atwater drinking water treatment plant, a major project that included building several structures for underground water management. The City required CRT, among other things, to purchase builders risk insurance, which it did from the defendant insurer (the “Insurer”). At the time of securing the insurance, a flood coverage extension was taken out by way of endorsement, given the construction site’s proximity to a water source (the “Endorsement”). On November 12, 2017, a major flood occurred on site. The ensuing corrective work undertaken at the breach lasted around four (4) months. During this time, although CRT was able to continue a portion of the construction work (50%), the other portion remained at a standstill as it gave way to the repair work. A forensic accountant was hired by the Insurer to assess the extent of the damages allegedly sustained and claimed by CRT.1 These fall into two (2) categories: 1) costs incurred to repair the breach and restore the construction site2 (the “Costs of Repairs”) and 2) additional costs associated with construction delays3 (the “Additional Costs”). The Insurer agreed to indemnify CRT for the Costs of Repairs, but not for the Additional Costs. TRIAL Hence, the Superior Court of Québec was asked to study the policy at hand—including the Endorsement—and to decide the fate of CRT’s claim for the Additional Costs. The builders risk insurance policy provided that the base coverage included damage to “[translation] insured property arising from those perils designated as covered”. The term “property” referred to that property “located at the ‘construction site’”. The “cost of making good […]”, as well as “damage caused directly or indirectly by the interruption of construction […]” and “by delay, loss of market or loss of use”, were, on the other hand, excluded. However, the Endorsement provided that “[translation] coverage extends to direct physical loss or damage caused to insured property by a ‘flood’ occurring at the ‘construction site’ […]” and that damage resulting from a flood, under any coverage offered, were to be adjusted as one claim. Relying on the definition of “Sinistre” [“Occurrence”]4 included in the Endorsement, CRT contended that the extension of coverage applied to any type of damage, provided it resulted from a flood, such an interpretation being in keeping with CRT’s expectations, at the time of securing the insurance, to be fully covered in the event of flooding. The Insurer, however, argued the opposite: both the base coverage and the extension of coverage under the Endorsement applied only to direct damage to the insured property, the consequences of any delays otherwise being excluded. The trial judge agreed with the interpretation put forward by CRT and held that the claim for Additional Costs was admissible on grounds that: The Insurer viewed the flood as one and the same “Occurrence”—as it caused all costs claimed to be assessed, and the Costs of Repairs to be reimbursed to CRT, it follows that the Additional Costs should also be indemnified; The Insurer was unable to establish the applicability of any exclusion, and any ambiguity should be construed in favour of the insured; The definition of “Occurrence” included in the Endorsement provided for broad and complete coverage of any damage resulting directly or indirectly from a flood occurring at the construction site; and This interpretation, moreover, was in keeping with CRT’s reasonable expectations at the time of securing the insurance. APPEAL The Court of Appeal overturned the trial judgment. The interpretation upheld at trial did not take into account the true purpose of the insurance coverage, which is the cornerstone of the analytical framework. The Court recalled in passing the well-known three-stage test.5 Having found that the insurance coverage under the Endorsement applied in the event of a flood and thus simplifying the dispute, the Court of Appeal held that the terms of such Endorsement were clear and unequivocal: this extended coverage was limited to “[translation] direct damage to insured property”.6 Any losses of a different nature, such as the Additional Costs in the present case, were not included. There is no basis for resorting to the definition of “Occurrence” and doing so would have had the undesirable effect of unduly extending the coverage provided by the Endorsement. Relying on the Endorsement’s structure as a whole, the Court found that the definition of “Occurrence” was not meant to define coverage, but rather to implement the applicable deductible and limit of insurance. COMMENTS This decision is a practical reminder of the framework for interpreting an insurance policy and, further, of the overarching criterion that is the true purpose of coverage. Keeping this purpose and analytical framework in mind helps with interpretation, and also when it comes to resolving issues arising from a misalignment of an insured’s expectations with the insurance protection secured. It is also interesting to note the consideration of the text’s structure, in addition to its wording, as a guideline for analysis. Moreover, a review of this kind requires that the insurance policy as a whole be considered, rather than isolating the endorsements that are added to it and modify coverage. This is also the purport of the Supreme Court of Canada’s recent decision in Emond v. Trillium Mutual Insurance Co.7 It is worthy of note that the assessment was produced without taking into account the coverage under the builders risk insurance policy. Cleaning, securing and repairing the site. Additional wages and per diems, workers’ inefficiency, wage indexing and cost increases, plus administrative costs and loss of profits. “[Translation] ‘Occurrence’: all loss or damage attributable directly or indirectly to one cause or a series of similar or related causes. All such loss or damage shall be treated as one (1) and the same ‘occurrence’.” Namely, 1) proof by the insured that the claim is included in the insurance coverage provided, 2) proof by the insurer of the applicability of an exclusion and 3) proof by the insured of the applicability of an exception to the exclusion. Our emphasis. 2026 SCC 3. See para. 36 of the decision: “[36] Endorsements are not self-contained and standalone contracts disconnected from the insurance policy of which they form a part. An endorsement “changes or varies or amends the underlying policy” (Pilot Insurance Co. v. Sutherland, 2007 ONCA 492, 86 O.R. (3d) 789, at para. 21). Some endorsements may be “comprehensive on the subject of the particular coverage provided in the endorsement”, but they are still “built on the foundation of the policy” (ibid.; see also Pickford Black Ltd. v. Canadian General Insurance Co., [1977] 1 S.C.R. 261, at pp. 265-66). It follows that endorsements do not change the generally advisable order. Aspects of the endorsement that affect coverage are considered as part of the coverage conferred by the insurance contract, aspects that create exclusions are considered later, followed by any exceptions to the exclusions created.”

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  1. Seven partners named as Canadian leaders in finance and mergers and acquisitions by Lexpert

    On April 15, 2026, Lexpert recognized the expertise of seven of our partners in its 2026 Lexpert Special Edition: Finance and M&A. René Branchaud now ranks among Canada’s leaders in the area of finance and Étienne Brassard, Jean-Sébastien Desroches, Alexandre Hébert, Édith Jacques, Paul Martel and André Vautour are among Canada’s leading lawyers in mergers and acquisitions. Finance René Branchaud practises in the fields of securities, mergers and acquisitions, as well as corporate law. With more than thirty years’ experience, he advises companies on matters such as incorporation and organization, the drafting of shareholder agreements, private placements, public issues, going public, dispositions, and takeovers. M&A Étienne Brassard practises business law, more specifically corporate financing, mergers and acquisitions and corporate law. He advises local and international businesses in relation to all forms of private financing, from traditional or convertible debt to equity investments. Jean-Sébastien Desroches practises business law and focuses primarily on mergers and acquisitions, infrastructure, renewable energy and project development as well as strategic partnerships. Alexandre Hébert is a partner in the Business Law group, focusing on mergers and acquisitions, corporate finance and venture capital. He advises SMEs and investment funds, particularly in the innovation and technology sectors, including on cross-border transactions. Known for his business-minded approach, he supports clients with pragmatic legal and strategic guidance aligned with their growth objectives. Édith Jacques is a partner in our Business Law Group in Montréal. She specializes in mergers and acquisitions, commercial law and international law. Édith acts as strategic business advisor for medium to large private companies. Paul Martel is a partner in the Business Law Group. He practises primarily in the area of corporate law, focusing on corporations, not-for-profit corporations and general partnerships. He is also an expert in commercial contracts. Paul is recognized for his ability to find effective, innovative solutions to the most complex legal issues in corporate law. André Vautour practises corporate law and commercial law, and is specifically interested in corporate governance, strategic alliances, joint ventures, investment funds, and mergers and acquisitions of private companies. About Lavery Lavery is the leading independent law firm in Quebec. Its more than 200 professionals, based in Montréal, Québec City, Sherbrooke and Trois-Rivières, work every day to offer a full range of legal services to organizations doing business in Quebec. Recognized by the most prestigious legal directories, Lavery professionals are at the heart of what is happening in the business world and are actively involved in their communities. The firm’s expertise is frequently sought after by numerous national and international partners to provide support in cases under Quebec jurisdiction.

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  2. Lavery is accelerating its integration of artificial intelligence into its practices and asserting its position as a leader in innovation

    Montreal, April 15, 2026 — Lavery is taking another step in its integration of artificial intelligence into the legal and intellectual property practices by announcing a series of strategic initiatives that will significantly precipitate its technological shift. Invested in artificial intelligence since 2017 with the launch of its Lavery Legal Lab on Artificial Intelligence (L3AI), Lavery has made the bold decision not to use commercial solutions, but rather to develop custom internal tools as part of a unique, well-thought-out and controlled approach, resolutely focused on creating value for its clients. By developing unique solutions to support the legal and intellectual property practices, Lavery is providing its professionals with the means to concentrate their efforts where it counts the most—serving clients. A clear vision: innovating without compromising rigor To realize this ambition, Lavery is announcing that it has named Loïc Berdnikoff as its new Chief Innovation Officer. Mr. Berdnikoff is thus adding this innovation role to his responsibilities as General Counsel and Chief Privacy Officer. This nomination reflects a clear vision: integrate innovation and the highest industry standards as well as the rigor that the practice of law requires.  “In our profession, innovation, and in particular the use of artificial intelligence, must coexist with a number of compliance parameters aimed at ensuring the highest confidentiality and quality standards. My role is to allow our firm to take bold steps forward, while ensuring security and quality and meeting our professional obligations,” says Loïc Berdnikoff.  With the appointment of a new Chief Innovation Officer and the unique expertise of Benoit Yelle, Éric Lavallée and Gaspard Petit, the members of L3AI, the firm will be better able to: translate technological challenges into concrete solutions for the practice of law roll out capacity-building initiatives more rapidly closely align innovation with industry standards and our day-to-day work “This is the beginning of a movement. Our firm’s ambition is clear: We want to build a model where artificial intelligence spurs excellence and is at the service of both our clients and our profession. Innovation is at the heart of our strategic trajectory, and we are making every effort to hold our position as a leader in technological development in the legal industry in Quebec. This new appointment aims to solidify our commitment in this regard,” says the firm’s CEO, Anik Trudel. Lavery is rolling out a tool called “Billy,” a closed-loop generative artificial intelligence interface  Since 2023, Lavery has been developing an internal generative artificial intelligence tool for all of its members to access, in a controlled environment, different versions of its chatbot designed specifically for the Quebec legal context. Today, Lavery is rolling out a new assistant for its members, called “Billy” as a tribute to the firm’s heritage. It is entirely secure, ensuring that no information entrusted to it or produced by it can be transmitted or accessed by a third party. With the creation of this new personalized interface, Lavery is consolidating its position as a pioneer in artificial intelligence applied to legal and intellectual property services, combining innovation and security. Designed by the L3AI in collaboration with our members and professionals from our IT group, the interface illustrates the firm’s commitment to remaining a leader in the responsible adoption of new technologies, for the benefit of its clients. Innovation to serve our clients Billy will host the artificial intelligence tool on dedicated Lavery servers. It therefore no longer depends on an interface from an external provider, making it possible to use the assistant without exposing client data to a third party. To our knowledge, it is the first tool that can offer such a guarantee in the Quebec legal services market. The tool assists with legal and intellectual property work, but the work remains entirely guided by the expertise of our legal and intellectual property professionals. We are integrating artificial intelligence to focus more of our energy on what really creates value for our clients: strategic analyses, risk anticipation, negotiations and decision-making assistance. Our new personal assistant will coexist with Lavery’s artificial intelligence tool, built on the most powerful external language models. We will continue to actively develop our tool to stay ahead of artificial intelligence technological developments. The starting point of an ongoing transformation These announcements are part of a broader effort. They are the starting point of a series of initiatives aimed at responsibly integrating artificial intelligence into all of the firm’s activities, for the long term. Lavery intends to continue not only to invest, but also to deepen its collaboration with various organizations involved in artificial intelligence development and actively contribute to the evolution of legal and intellectual property services in the age of artificial intelligence.

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  3. Repreneurship business transfers: not just transactions, but strategic, people-centric adventures

    At Lavery, we help businesses through pivotal moments in their life cycles every day. During the recently held Sommet du repreneuriat 2026, our partner Alexandre Hébert shared the stage with Daniel Valois for a talk on how to close the key stages of a business transfer, covering everything from letters of intent to indemnification clauses. Their talk brought a fundamental reality to light: A business transfer is not just another commercial transaction. It’s a complex process where transactional law and its technical language comes face-to-face with the emotional realities of those involved. Here is a summary of what we see as necessary for a successful transfer, inspired by the talks given at the aforementioned summit. Each business transfer is unique Unlike traditional institutional transactions, business transfers often involve sellers who will only ever go through one such transaction in their lifetime. They are entrepreneurs who know every employee involved in their business, from their own administrative assistant to the photocopier repairperson, and have for decades. Success begins by knowing that business transfer transactions require the use of a special language. Often, the seller’s advisors their lawyer or general accountant, for example do not know this “transactional language,” which adds a layer of complexity. Our role is to translate technical challenges such as these into solutions that truly help those involved. The foundations of a successful transaction To make the transaction successful, we recommend doing the following: Put people first: It’s important to understand how the seller, who is about to part with their “baby” feels, and how they see things. Show your competence but leave your ego behind: Technical expertise is quite necessary, but connecting with the people on the other side of the table by communicating in simple terms and putting one’s ego aside is just as important. Be as open as possible: Proactivity is key. The earlier things are said, the greater the chances of success. Manage fatigue: A transaction is a marathon. Fatigue, if not anticipated, can derail a project a few feet from the finish line.   The Letter of Intent (LOI): more than a tacit agreement Although a letter of intent is technically non-binding where business terms are involved (price, structure), it will inevitably create expectations for both the buyer and the seller. Any attempt at making changes later on creates tension. A common mistake is neglecting the transition period. We have seen transactions fall through because a seller suddenly realized they had no plan for their life after the sale, just days before closing. To allay such emotional fears, it is crucial to disclose all information we have and determine what the parties want after the business purchase or sale, right from the LOI stage. Due diligence: the analogy of the three drawers Daniel Valois has a powerful analogy for due diligence: that of the three drawers. The top drawer: What you know for sure. Middle drawer: What you think you know but has yet to be confirmed. Bottom drawer: What you don’t know you don’t know. This is where major risks hide. The goal of the due diligence process is to move the contents of the lower drawers to the upper ones. Today, we have artificial intelligence as an increasingly valuable ally in identifying sectoral blind spots that experience alone cannot always detect. Although eliminating all risk is impossible, the buyer must make every effort during due diligence to confirm whether they are comfortable with identified risks. The art of compensation and the role of experts The final phase consists of allocating identified risks. This is where representations, guarantees, limits and indemnification deductibles come into play. This is also the stage where fatigue peaks. This climate is tense, requiring lawyers and experts to act as “shields.” Rather than letting the buyer and seller argue over technical indemnification clauses and risk damaging their future relationship, it is often preferable to let the professionals negotiate among themselves to come up with a balanced solution. Towards collaborative negotiation The negotiation process has changed. Today’s “discussions” often take place through intermediary versions of documents rather than with the parties at the same table. Negotiating this way can be impersonal and cause misunderstandings, or even frustration, for a seller who sees dozens of versions without understanding the nuances of each one. The speakers recommend a collaborative approach. It is important to know when to step out of the formal setting to make a direct call and defuse an emotional crisis or the overreaction of an advisor. The ultimate goal is to keep the business in operation and ensure the transition goes smoothly. In conclusion, a successful business transfer requires not only legal acumen, but also great emotional intelligence. By keeping people at the heart of every step and surrounding ourselves with experts who can speak the entrepreneurs’ language, we can transform complex transactions into a lasting success.

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